Terms & Conditions

Last Updated: August 26, 2026

Welcome to Document Master (a multi-tenant enterprise document indexing and RAG-powered knowledge platform developed and operated by Lucentinian Works Co Ltd). By registering, accessing, or using Document Master, you and your organization agree to be bound by these Terms & Conditions. Please read them thoroughly.

1. Acceptance of Terms & Enterprise Scope

By creating an account, connecting a workspace, or using any feature of Document Master, you acknowledge that you have read, understood, and agreed to these Terms, our Privacy Policy, and any applicable third-party API service terms (including Google API Services and Dropbox Terms). If you are acting on behalf of a business entity with 50+ users, you represent that you have legal authority to bind that entity to these Terms.

2. Service Overview & Zero-Footprint Guarantee

Document Master allows authorized workspace users to integrate third-party document sources (Google Drive, Dropbox, FTP, Confluence, Jira, IMAP4, decentralized storage) and utilize Large Language Models (LLMs) to query corporate documentation. We provide a Zero-Local-Footprint guarantee: extracted document embeddings, chunks, and summaries are encrypted using per-workspace AES-256-GCM keys and written exclusively to your designated remote storage.

3. User Account & Workspace Security Responsibilities

You are responsible for maintaining the confidentiality of your account credentials, workspace encryption keys, and third-party OAuth access tokens. You agree to notify us immediately at security@lucentinian.com upon discovering any unauthorized access or breach.

4. Acceptable Use, Third-Party Storage & Compliance

When connecting remote sources (Google Drive, Dropbox, etc.), you represent and warrant that:

• You possess all necessary rights, licenses, and organizational permissions to access and index the connected documents.
• You will not index unlawful, malicious, or copyright-infringing content.
• You will not engage in activities designed to disrupt, overload, or compromise the indexing queue or platform infrastructure.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Lucentinian Works Co Ltd and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from: (a) system downtime or temporary storage unavailability; (b) AI-generated hallucinations or LLM inaccuracies; or (c) third-party cloud API rate limits or outages.

6. Termination & Data Deletion

We reserve the right to suspend or terminate accounts that violate these Terms. Administrators may terminate workspaces at any time, which triggers the permanent purging of OAuth tokens and remote index pointers.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Lucentinian Works Co Ltd operates, without regard to conflict of law principles.

8. Contact Information

For legal inquiries or corporate contracts, please visit lucentinian.com or contact legal@lucentinian.com.